We offer free express shipping for UK orders over £30 (otherwise our standard shipping is £2.50). If you are based in the UK and choose the free shipping option, your order will be sent via Royal Mail's Tracked 24 service and should reach you in just 1-2 days.

Your order must be placed before 2pm for it to be packaged and dispatched in time to reach its destination within this time frame. 

Please note, this does not include weekends. For example, if you place an order on Friday evening or over the weekend, we will dispatch the order the next working day on Monday and it will reach its destination on Tuesday.

This service applies to working days only and sometimes Saturdays (but we cannot guarantee this.)

We offer shipping all over the world (with some exceptions) using Royal Mail Tracked services.

Our international deliveries usually take only 5-12 working days, depending on the destination.

We mainly ship to the USA, Canada, Australia and many other countries.

At this time we have had to suspend shipments to the EU, but you can still shop our ETSY store here.

Our international shipping rate varies from £10-£20, depending on the country.

There are a few countries that we struggle to deliver safely to, so have had to exclude them from our checkout.

Tracking information for your parcel will be included in your dispatch confirmation email.

You will receive regular updates by Royal Mail and be sent dispatch and delivery notifications via email.

If your parcel is showing as delivered and you do not yet have it, please allow 1 or 2 more days for it arrive incase there was a human error by Royal Mail.

If you have entered the wrong address at the checkout it is important you let us know ASAP so we can amend this for you in time. Please contact us below.

If you have entered your address incorrectly and your parcel has already been dispatched, we would need to wait for Royal Mail to send this back to us, which can take 1/2 weeks. We are happy to send your package again free of charge. We suggest to place a new order in the meantime and we will refund the original order when we receive it back.

If Royal Mail attempt to deliver a parcel when no one is home, your delivery driver will leave a 'something for you' card.

Please follow the instructions on the card to arrange a re-delivery, it is the customers responsibility to arrange this.

If your parcel is unable to be re-delivered, your order may then be returned back to us. We will reach out to you via email and will offer to send the parcel again free of charge, or offer to cancel and refund your order for you.

If this happens a 2nd time, we will have to ask the customer to pay the additional shipping costs to attempt a 3rd delivery.

Please note, you can use Royal Mail's online service to choose a safe place for your parcel if you are not home.

We make a conscious effort to check all items and package them carefully in secure packaging, however, orders can occassionally be mishandled, especially during busy periods.

If your order arrives damaged, please send us an email with a supporting photo to enquiries@nikitabyniki.com and we will send a replacement right away.