GET IN TOUCH
call us
+44(0)1474 361010
Email us
enquiries@nikitabyniki.com
whatsapp us
+44 (0)7942104025.
live chat
Tap the chat icon at the bottom right
WE'VE GOT YOUR BACK, ALWAYS
We promise to package your order with love, get it to you quickly and look after you if there any issues.
We are known for our kind, authentic customer service and have accumulated thousands of verified 5 star reviews across Trustpilot, Amazon, Google, Feefo, Not on the High Street and Etsy.
Please rest assured that although we are a growing brand, we are still very much a small team who wholeheartedly cares about you and your shopping experience.
You are in great hands!
QUICK RESPONSES
KIND CUSTOMER SERVICE
5000* 5 STAR REVIEWS
FAQs
A POLITE REMINDER
It is an illegal offence to claim an item is missing when you have in fact received it. We further investigate into any claims we believe to be untrue.
We value each member of our team and kindly request that all communication from customers is polite, honest and respectful.
If you need to attach a photo to your enquiry, please email us directly at enquiries@nikitabyniki.com.
You can also use our quick web chat below or WhatsApp us directly: +44 (0)7942104025.
If you haven't heard from us within 2 working days, please be sure to check your spam folder incase our reply ended up in there or message us via Instagram/Whatsapp so we are made aware.
We do not outsource our customer service. We handle each enquiry in house and are known for our kind customer service.
We will do all we can to help you.
GET IN TOUCH
Mon - Fri, 9am - 5pm
Saturday, CLOSED
Sunday, CLOSED
NIKITA, B1 Knights Park Estate,
Knight Road, Rochester,
Kent, ME22LS
United Kingdom